SMS Privacy Policy

GOT U · Last Updated: September 2026

This SMS Privacy Policy explains how GOT U ("GOT U," "we," "us") handles mobile phone numbers and text-messaging consent for the GOT U Service Updates program. It supplements our full Privacy Policy. If anything in the full Privacy Policy could be read differently, this SMS Privacy Policy controls for mobile numbers and messaging consent.

What mobile information we collect

Your mobile phone number, as you enter it on our consent page.
Your consent decision (agree or decline), and the date and time you made it.
Basic technical details at the time of consent (IP address and browser type), kept solely as proof of consent.
Opt-out or help requests you send us by replying STOP or HELP.

How we use it

We use your mobile number only to send transactional, service-related text messages about a GOT U service arranged for you — such as an opt-in confirmation, the name and photo of your assigned helper, or a notice if a different helper is assigned. We do not send marketing or promotional text messages.

We do not sell or share your mobile information

GOT U does not sell, rent, or license mobile phone numbers or messaging consent information. GOT U does not share mobile phone numbers, text messaging originator opt-in data, or messaging consent information with third parties or affiliates for marketing or promotional purposes.

We use a message-delivery provider to transmit the texts you asked for. That provider acts only on GOT U's behalf, may use your number solely to deliver those messages, and may not use it for its own purposes.

Message frequency and rates

Message frequency varies, typically 1–3 messages per service.
Message and data rates may apply.

Opting out and getting help

Reply STOP at any time to opt out. You will receive one final confirmation and no further messages.
Reply HELP for assistance, or email support@gotu.life.